Privacy Policy

Last Updated: September 2, 2026

Dongguan City Zippy Clothing Co., Ltd.（东莞市卓品服饰有限公司） operates the ZIPPY store at https://zippyluxe.com. This policy explains how we collect and use personal information when you shop or contact support.

1. Scope

Applies to our website, checkout, email, phone support, and related services.

2. Information we collect

You provide: name, email, phone, shipping and billing addresses, order notes, support messages, and photos you send.

Collected automatically: IP address, browser and device type, pages viewed, referring URL, approximate location from IP, and cookie identifiers.

Payments: handled by payment providers. We do not store full card numbers on our servers.

3. How we use information

  • Process and ship orders; send tracking
  • Answer questions and process approved returns
  • Prevent fraud and secure the store
  • Improve product pages and site performance
  • Meet tax, accounting, and legal duties
  • Send marketing only if you opt in (unsubscribe anytime)

4. Sharing

We do not sell personal information. We may share data with service providers (hosting, payments, shipping, email/support tools), advisers under confidentiality, authorities when required by law, and a successor if the business is transferred.

5. Cookies

Cookies support cart, checkout, and basic analytics. Blocking some cookies may affect checkout.

6. Retention and security

We keep information for orders, support, disputes, and legal retention needs, then delete or anonymize when reasonably possible. No online system is fully secure.

7. International processing

Our company is based in Dongguan, Guangdong Province, China. The Phoenix, Arizona address is for mail and authorized returns. Information may be processed in China, the United States, or other countries where our providers operate.

8. Your choices

Where the law allows, you may request access, correction, or deletion of certain information, or opt out of marketing. Email service@zippyluxe.com. We may verify your identity first.

9. Children

ZIPPY is directed to adults. We do not knowingly collect personal information from children under 13.

10. Changes

We may update this policy and change the “Last Updated” date when we post a new version.

11. Contact

Email: service@zippyluxe.com
Phone: +1 (623) 328-8215

We typically respond within 1–2 business days.

Hours: Monday – Friday, 9:00 AM – 6:00 PM MST

Merchant
Dongguan City Zippy Clothing Co., Ltd.
（东莞市卓品服饰有限公司）

Factory & business address (China)
Room 101, No. 4 Dalinshan Industrial Road,
Humen Town, Dongguan, Guangdong 523900, China

U.S. mailing & returns
4115 N 108th Ave
Phoenix, AZ 85037
United States