Terms of Service

Last Updated: July 29, 2026

Welcome to Zippy. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

Acceptance of These Terms

By visiting our website, creating an account, or purchasing products from Zippy, you acknowledge that you have read, understood, and agree to these Terms of Service, as well as our Privacy Policy, Refund Policy, and Shipping Policy.

These Terms apply to all visitors, customers, users, merchants, and others who access or use our website.

Eligibility

By using this website, you represent that:

  • You are at least 18 years of age or the legal age of majority in your jurisdiction.
  • You have the legal authority to enter into a binding agreement.
  • All information you provide is accurate and complete.
  • You will use this website only for lawful purposes.

Website Use

You may use this website solely for personal, lawful, and non-commercial shopping purposes.

You agree not to:

  • Violate any applicable laws or regulations.
  • Interfere with the operation or security of the website.
  • Attempt unauthorized access to our systems or customer accounts.
  • Upload malicious software, viruses, or harmful code.
  • Use automated tools to scrape or collect website data without permission.
  • Misrepresent your identity or impersonate another person.

Product Information

We make every reasonable effort to display product descriptions, specifications, sizing information, colors, and images as accurately as possible.

However, actual colors may vary depending on your monitor, mobile device, or browser settings.

Product measurements are provided as general references and may vary slightly due to manufacturing tolerances.

All products are subject to availability.

Pricing

All prices displayed on our website are listed in U.S. Dollars (USD).

Prices may be updated without prior notice. Price changes do not affect orders that have already been confirmed.

Although we strive for accuracy, occasional pricing or typographical errors may occur. If an obvious pricing error is identified before shipment, we will contact you before processing your order.

Payment

Payment must be completed before an order can be processed.

We accept payment methods made available during checkout through our secure payment partners.

Payment information is processed securely by trusted payment providers. Zippy does not store complete credit or debit card information on its own servers.

Sales Tax

Applicable U.S. state and local sales taxes are automatically calculated during checkout based on the shipping destination and applicable tax regulations.

Order Acceptance

After you place an order, you will receive an order confirmation email acknowledging that we have received your order request.

This confirmation does not constitute acceptance of the order. An order is considered accepted once it has been processed and prepared for shipment.

We reserve the right to decline or cancel an order before shipment in circumstances including, but not limited to:

  • Product inventory is unavailable.
  • Payment authorization cannot be completed.
  • Pricing or product information contains an error.
  • The order appears to involve fraudulent or unauthorized activity.
  • Compliance with applicable laws or regulations requires cancellation.

If your order is canceled before shipment, any payment received will be refunded to your original payment method.

Order Changes and Cancellation

If you need to modify or cancel your order, please contact us as soon as possible after placing your order.

We will make reasonable efforts to accommodate your request before your order enters fulfillment. Once an order has been processed or shipped, modifications or cancellations may no longer be possible.

Shipping

Orders are processed and shipped in accordance with our Shipping Policy.

Estimated delivery dates are provided for convenience only and are not guaranteed. Delivery times may vary due to carrier operations, weather conditions, holidays, or other circumstances beyond our reasonable control.

Risk of loss and ownership of products transfers to the customer upon delivery to the shipping address provided with the order.

Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our Refund Policy.

Please review our Refund Policy before requesting a return or exchange.

Customer Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.

You agree to notify us immediately of any unauthorized use of your account or any security breach.

You are responsible for all activities conducted through your account unless unauthorized access resulted from our failure to maintain reasonable security measures.

Accuracy of Information

We make reasonable efforts to ensure that information published on our website is accurate and current.

However, product descriptions, pricing, availability, promotional content, or other information may occasionally contain inaccuracies or omissions.

We reserve the right to correct errors, update information, or make changes to our website without prior notice, including after an order has been submitted where permitted by applicable law.

Communications

By providing your email address when placing an order or creating an account, you agree to receive transactional communications related to your purchases, including order confirmations, shipping updates, account notifications, and customer service responses.

If you subscribe to our marketing communications, you may unsubscribe at any time using the unsubscribe link included in promotional emails.

Intellectual Property

All content available on this website, including but not limited to text, images, graphics, logos, icons, product descriptions, videos, website design, software, and other materials, is the property of Zippy or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, transmit, display, sell, license, or otherwise exploit any content from this website without our prior written permission.

User Content

If you submit reviews, comments, photographs, suggestions, or other content to our website or social media channels, you grant Zippy a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, display, and distribute such content for business purposes, including marketing and promotional activities.

You represent that any content you submit:

  • Is accurate and truthful.
  • Does not infringe the intellectual property or privacy rights of others.
  • Does not contain unlawful, offensive, defamatory, or misleading material.

You remain responsible for the content you submit.

Prohibited Uses

You agree not to use this website to:

  • Violate any applicable law or regulation.
  • Engage in fraudulent or deceptive activities.
  • Submit false or misleading information.
  • Interfere with the security or functionality of the website.
  • Introduce viruses, malware, ransomware, or other harmful code.
  • Attempt unauthorized access to our servers, databases, or customer accounts.
  • Collect personal information from other users without authorization.
  • Transmit spam, unsolicited promotions, or chain messages.
  • Use automated scripts, bots, crawlers, or scraping tools without permission.
  • Infringe copyrights, trademarks, or other intellectual property rights.
  • Harass, threaten, or abuse other users or our employees.
  • Interfere with other customers' ability to use our website.
  • Attempt to reverse engineer or copy any part of our website or services.

Third-Party Services

Our website may integrate or link to third-party services, including payment providers, shipping companies, analytics services, and social media platforms.

These services operate under their own terms and privacy policies. We encourage you to review those policies before using their services.

Zippy is not responsible for the availability, content, or practices of third-party websites or services.

Disclaimer of Warranties

Our website, products, and services are provided on an "AS IS" and "AS AVAILABLE" basis to the fullest extent permitted by applicable law.

While we strive to provide accurate information and reliable service, we do not guarantee that:

  • The website will always be available or uninterrupted.
  • The website will be free of technical errors or security vulnerabilities.
  • All information published on the website will always be complete, accurate, or current.

Nothing in these Terms excludes any warranty that cannot be excluded under applicable consumer protection laws.

Limitation of Liability

To the maximum extent permitted by applicable law, Zippy shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or relating to your use of the website or the purchase of products.

Our total liability for any claim relating to a product or order shall not exceed the amount actually paid for the applicable order, except where otherwise required by law.

Nothing in these Terms limits liability that cannot legally be limited under applicable law.

Indemnification

You agree to indemnify and hold harmless Zippy, its affiliates, employees, directors, officers, service providers, and business partners from any claims, damages, liabilities, costs, or expenses arising from:

  • Your violation of these Terms.
  • Your misuse of the website.
  • Your violation of any applicable law.
  • Your infringement of another person's rights.

Force Majeure

Zippy shall not be responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including but not limited to natural disasters, severe weather, pandemics, labor disputes, transportation interruptions, governmental actions, internet outages, or carrier delays.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Arizona, United States, without regard to its conflict of law principles.

Dispute Resolution

If a dispute arises, we encourage customers to contact our customer support team first so that we may attempt to resolve the matter promptly and fairly.

If a resolution cannot be reached through customer support, the dispute shall be resolved in accordance with applicable laws and the courts having jurisdiction in the State of Arizona, unless otherwise required by applicable consumer protection laws.

Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.

No Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of our right to enforce that provision or any other provision at a later time.

Entire Agreement

These Terms of Service, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies published on our website, constitute the complete agreement between you and Zippy regarding your use of our website and purchases made through it.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will become effective immediately upon publication on this page. The "Last Updated" date at the top of these Terms will also be revised.

Your continued use of our website following any changes constitutes your acceptance of the updated Terms.

Contact Information

If you have any questions regarding these Terms of Service, please contact us.

Email: service@zippyluxe.com

Phone: +1 (623) 328-8215

Head Office:
Dongguan City Zippy Clothing Co., Ltd.
Room 101, No. 4 Dalinshan Industrial Road
Humen Town, Dongguan, Guangdong 523900
China

Mailing Address:
10720 W Indian School Rd
Ste 19
Phoenix, AZ 85037-5799
United States